Doet

Support

We read every email and reply within two business days. Write to hello.doet@gmail.com; tapping Contact support in the app's Us tab adds your app version and device so we can help faster.

Privacy requests (a copy of your data, corrections or deletion) go to the same address. You can also delete your account yourself in the app: Us tab, then Delete account.

Common questions

How do we pair our phones?

One of you taps No, I'm first and shares the 6-letter couple code. The other taps Yes, I have a code and enters it. You can also tap Set up now, invite later and send the code whenever you're ready.

Does one subscription cover both of us?

Yes. When one partner subscribes to Doet+, it unlocks for both phones in your couple space within a few seconds.

I paid but Doet+ isn't showing.

Open the Doet+ screen and tap Restore purchases. Make sure you're signed in to the App Store with the Apple ID you bought with. If it still doesn't unlock, email us and include the date of purchase.

How do I cancel Doet+?

In iOS Settings, tap your name, then Subscriptions, then Doet+. You keep Doet+ until the end of the period you paid for. Your memories stay either way, and goals beyond the free limit are locked, not deleted.

How do I get a refund?

Refunds for App Store purchases are handled by Apple. Request one at reportaproblem.apple.com.

How do I delete my account?

In the app, open the Us tab and tap Delete account. Your partner keeps the moments you shared. Deleting doesn't cancel an App Store subscription, so cancel that in iOS Settings first.

Can I use Doet on my own?

Yes. Tap Set up now, invite later when you start. Doet is more fun with two, so the invite card stays on Home until your partner joins.

Nudges aren't arriving.

Check that notifications for Doet are on in iOS Settings, and in the app check Us, then Notifications. Reminders come from the times you schedule, so make sure the moment has a time.

What does Apple Health do in Doet?

For health goals, Doet can fill in a check-in (a run, steps, a workout or your weight) from Apple Health so you don't have to type it. It only reads, and only when you allow it.

What is a secret date?

A Doet+ feature: lock in a plan as a surprise. Your partner sees only that something is planned until the moment arrives.

Which devices are supported?

Doet is for iPhone with iOS 26 or later. Ideas written with Apple Intelligence need a compatible iPhone; on other iPhones you get ideas from Doet's own collection.

Still stuck?

Email hello.doet@gmail.com with what happened and when. Screenshots help.